Last updated: 2025-10-10
Welcome to IslandSteadHub's privacy policy. We operate a pizzeria service at islandsteadhub.xyz and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices you have. By using our services, you agree to the collection and use of information in accordance with this policy.
Information we collect and how we use it
We collect basic information necessary to provide you with a great dining and ordering experience. This may include your name, contact details, delivery address, payment method (we do not store full card numbers beyond what is required for processing), and order history. We also collect device and usage data such as IP address, browser type, pages visited, and timestamps to enhance our service, improve menu items, and troubleshoot issues.
We use the information to process and fulfill orders, communicate about your orders and deliveries, and offer personalized menu recommendations. When you place an order, we may use your contact details to confirm the order, notify you about status updates, and provide delivery estimates. We may also use aggregated data for business analytics, to improve kitchen operations, staffing, and promotions.
Cookies and tracking technologies
We use cookies and similar technologies to recognize returning customers, understand preferences, and improve your experience on islandsteadhub.xyz. You can adjust browser settings to reject cookies, but this may affect certain features such as saved preferences or fast checkout. We may use session cookies for security and to prevent fraud in payment workflows.
Sharing of information
We may share your information with trusted service providers who help us operate the website, process payments, deliver orders, or provide customer support. These partners are contractually obligated to protect your data and use it only for specified purposes. We may also disclose information when required by law or to protect our rights or the safety of others.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to staff and partners who need it to perform their duties and provide you with our services.
International transfers
Your information may be stored and processed in countries outside your country of residence, including United Kingdom and nearby regions. When we transfer data, we apply appropriate safeguards to protect it in accordance with applicable laws and regulations.
Your rights and choices
You may access, update, or request deletion of your personal data by contacting us at +44 20 7946 0555 or via the contact options on islandsteadhub.xyz. You can opt out of marketing communications by following the unsubscribe instructions in emails or by contacting us directly. You may also disable cookies in your browser; however, some features of our site may not function properly without cookies.
Retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. When you discontinue use of our services, we may retain certain information for a reasonable period to resolve disputes, enforce agreements, and comply with legal obligations.
Children
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can take steps to remove it.
Changes to this policy
We may update this privacy policy from time to time. We will post a notice of any material changes on islandsteadhub.xyz and, where appropriate, notify you by email or through our services. Your continued use of our services after the changes take effect means you accept the updated policy.
Contact us
If you have questions about this policy or how we handle your information, please reach out to IslandSteadHub at +44 20 7946 0555. For more details or to exercise your rights, visit islandsteadhub.xyz or contact us via the delivery contact channel you used to place orders.
Data categories and purposes at a glance
- Personal identifiers (name, contact details) for order processing and customer service.
- Delivery information (address, delivery notes) to ensure timely and accurate deliveries to your location, including city London, street or area 43 Bedford Street, postal code WC2E 9HA.
- Payment data for processing transactions, with no unnecessary retention of full payment details.
- Usage data (logs, preferences) to improve menu options and service efficiency.
- Communications data (messages related to orders and support) to facilitate responsive customer care.
Note: In all content, any references to beverages will reflect non-alcoholic options such as juice or lemonade, ensuring a family-friendly dining experience aligned with our pizzeria theme.